
Customer Service Policy
As a diverse and growing company, our goal has remained constant: to deliver consistently excellent customer service in whichever field we operate.
To achieve this aim we rely on our team of committed high-calibre staff and we therefore make it a priority to deliver an ongoing programme of training and development.
We strive to offer every customer (trade & retail) a one-stop-shop where all staff make exceptional customer service their top priority.
Delivery
Acton Green Timber merchants offers a wide range of delivery service to suit all our customers’ needs.
With a large fleet of company owned vehicles, we have the ability to respond promptly and efficiently to our customers.
Listed below are some of the specialist services available
-
Crane off loading to reduce manual handling
-
CSR/SAFE pass registered staff
-
Computer scanned POD system
-
Various sizes of vehicle to suit all access
-
Same/Next day deliveries
-
Schedule timed deliveries
To discuss your delivery needs contact us